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Job TitleProject ManagerJob SummaryServe as a project manager and scrum master for complex customer experience initiatives, coordinating hybrid teams to deliver high quality solutions on time and within scope.
Drive agile ceremonies, remove impediments, and ensure alignment with business stakeholders in provider-focused environments.
Apply strong scrum practices to enhance transparency, collaboration, and continuous improvement across day shift projects.Experience8 – 9 yearsRequired SkillsTechnical Skills: CX‐Scrum Master, ScrumNice to Have SkillsProvider Directory MaintenanceTechnologyCustom ServiceShiftDayResponsibilitiesManage end-to-end delivery of technology projects by planning scope, timelines, resources, and budgets to ensure predictable outcomes for customer experience initiatives.Coordinate hybrid project teams by organizing work, clarifying priorities, and ensuring effective communication between technical and business partners across day shift schedules.Facilitat...