Scheduling Success Coordinator - Spain and Italy

Scheduling Success Coordinator – Spain & Italy

Agilent is a global company providing laboratory and clinical technologies. This 6‑month fixed‑term maternity cover position seeks a scheduling coordinator to plan and schedule daily assignments for field service teams, ensuring efficient service delivery and cost control.

Responsibilities

• Lead and coordinate scheduling team to strategically plan all onsite service events.
• Act as main contact for escalations and optimize scheduling of field engineers and service partners for installations, repairs, and maintenance at customer sites.
• Plan daily operations in the region, promptly solve scheduling challenges, and ensure quick response times.
• Collaborate with different departments to resolve resource shortages and continuously improve processes for better customer satisfaction.
• Maintain accurate records, follow company procedures, and build strong customer relationships to...