Found Description
Job Description
What you’ll be doing:
As a Scheduling Manager, you’ll:
- Lead, coach and inspire a team of schedulers, creating a high-performing environment where people feel supported, motivated and accountable for delivering excellence
- Take ownership of workforce scheduling through WFM systems, ensuring full and effective shift coverage across all operations
- Monitor live operations and confidently make real-time decisions to respond to changing demands, ensuring continuity of service at all times
- Ensure all scheduling activity is fully compliant with contracts, legislation and company policies, maintaining high operational and ethical standards
- Act as the key escalation point for workforce and scheduling challenges, resolving issues quickly and effectively
- Use data,...