Found Description
Responsibilities
- Monitoring and resolving SAP EWM and logistics-related incidents within agreed SLAs
- Performing root cause analysis for recurring issues and implementing permanent fixes
- Documenting resolutions and maintaining a knowledge base for common issues
- Providing expert-level functional support for SAP Extended Warehouse Management (EWM) systems to ensure smooth day-to-day operations
- Troubleshooting complex issues related to inbound, outbound, and internal warehouse processes
- Monitoring system performance and proactively identifying risks to minimize downtime
- Collaborating with cross-functional teams (IT, Logistics, Operations) to ensure seamless integration and data flow
- Supporting and implementing configuration changes and enhancements based on business requirements while adhering to governance standards
- Participating in system upgrades, patches, and regression testing <...