Found Description
SAP CRM Functional Consultant • Consultant with a minimum 9+ years full life cycle SAP Project implementation. • Knowledge in configuring the SAP CRM solution across multiple CRM functional areas such as Sales, Service, Marketing, Interaction centre, etc. • Knowledge in setting up CRM Middleware to handle Integration and troubleshooting data issues. • Perform the role of SAP CRM Consultant with extensive knowledge and experience in requirement gathering, estimations, business blueprinting, realization, integration, testing, and deployment. • Ability to facilitate workshops for requirement gathering, training content creation, end-user training, etc. • Implement solutions aligned with the SAP Best Practices and appropriate to the customer requirements. • Ability to create functional and technical specifications, configuration documents, end-user documents, and training documents. • Ability to troubleshoot and diagnose CRM Production Support issues. • Ability to document and implement be...