SAP CPI / SAP Integration Suite interfaces

<p data-olk-copy-source="MessageBody">Key Responsibilities<br /> Provide end-to-end offshore support for SAP CPI / SAP Integration Suite int</p> <p>erfaces in a production support environment.<br /> Monitor daily interface operations, identify failures proactively, and ensure timely resolution within agreed SLAs.<br /> Investigate and resolve integration issues related to message failures, mapping errors, connectivity issues, payload inconsistencies, and performance bottlenecks.<br /> Perform incident management, problem management, root cause analysis, and defect tracking for integration-related issues.<br /> Coordinate closely with onshore teams, client stakeholders, and internal cross-functional teams for issue triage, prioritization, status updates, and resolution.<br /> Support inbound and outbound integrations across SAP and non-SAP applications using APIs, web services, IDocs, files, and middleware adapters.<br /...