Found Description
The SAP L1/L2 Support Engineer is responsible for providing first-line technical support for SAP systems.This role involves monitoring system health, troubleshooting basic issues, and escalating complex problems to higher-level support teams.The ideal candidate will have a strong understanding of SAP landscapes and a passion for ensuring system stability and user satisfaction.Incident Management: Receive, triage, and resolve L1/L2 support tickets for SAP systems (e.g., System Monitoring: Monitor system performance and logs to identify and address potential issues proactivelAssist end-users with basic SAP system inquiries and provide training when needellsExperience: 1-3 years of experience in SAP support or IT service desk rolTechnical Skills: Familiarity with SAP Fiori, ABAP, basics, and integration tooCertifications: SAP certification (e.g., SAP Certified Application Associate) is a plLanguages: Local languages and fluent Engl