Found Description
- SAM Pro ServiceNow ITAM SME
ServiceNow SAM Developer
Requirements
Design develop and implement customized solutions within ServiceNow for assigned modules SRE SPM HAM SAM
Collaborate with stakeholders to gather and analyze business requirements and translate them into technical solutions
Configure and customize ServiceNow applications workflows and modules based on best practices
Support integration of ServiceNow with other ITSM and ITOM tools
Solid understanding of software license models and hardware lifecycle management
Perform system administration upgrades and maintenance of the ServiceNow platform
Troubleshoot issues and provide timely resolutions to minimize downtime
Develop and maintain documentation for configurations processes and procedures
Provide training and support to endusers and administrators
Participate in continuous improvement initiatives for ITSM processes ...
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