Found Description
About the position:
As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations. This role is for someone who values agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you!
Specific responsibilities include, but are not limited to:
- Acting as a representative for project-specific customer inquiries and issues, taking ownership and bringing resolution.
- Building and maintaining positive relationships with project stakeholders, ensuring customer satisfaction in project support and maintenance.
- Demonstrating resilience and composure...