Salesforce Service Cloud Support Specialist — Global

Agrupa Global Talent is seeking a Salesforce Service Cloud specialist to provide second-level support for global users from the Barcelona IT Hub. You will handle incidents, optimize systems, and collaborate with business units to deliver scalable Salesforce solutions.

Ideal candidates have 2+ years in Salesforce support, ITIL familiarity, and a growth mindset. You will work with a diverse, international team and contribute to ongoing process improvements across 30 centers.