Salesforce Marketing Cloud Consultant

Requirement Gathering & Analysis: Partner with stakeholders to elicit, analyze, and document business requirements, product requests, and fit-gap analyses.

Stakeholder Management: Clearly articulate project scope, deliverables, and outcomes; drive market engagement and lead kickoff workshops for digital initiatives.

Documentation & Training: Create and maintain implementation documentation. Develop training materials and deliver regular or ad-hoc workshops to boost system adoption.

Adoption Support: Actively assist digital customer engagement teams in maximizing their use of Salesforce Marketing Cloud features.

Experience: 5–10 years of proven BA experience across various IT delivery projects, specifically within Digital Marketing and Salesforce products .

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