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Salesforce developer - Service Cloud

NTT

Noida, Uttar Pradesh, India Full-time July 18, 2026

Found Description

JOB DESCRIPTION

Req ID: 379978 

We are currently seeking a Salesforce developer - Service Cloud to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Service Cloud
 
Minimum 5+ years of work experience in Projects
Key Skills & Responsibilities:
 

  • Highly experienced in Administration and application development using , with deep expertise in Service Cloud implementations for enterprise clients.
     
  • Proven track record in successfully delivering end-to-end Salesforce projects with focus on customer service excellence and agent productivity.
     
  • Core Expertise (Service Cloud Focus):
     

  • Service Cloud Features: Hands-on experience with Service Console, Omni-Channel routing, AWS Chat integration, CTI (Computer Telephony Integration), Case Management, Email-to-Case, Knowledge Management, and AI-driven bot implementations (Einstein Bots / Agentforce-powered con...
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