Found Description
About the Company
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a Full-Time role for one of our premier client in Mexico for Salesforce Support Engineer
Role Overview
The Salesforce Support Engineer will provide application support, user assistance, and technical expertise across the Salesforce platform. The ideal candidate will possess a strong blend of Salesforce development and administration skills, along with a customer-focused approach to supporting business users and resolving technical issues. This role requires balancing support, administration, and development capabilities to ensure the stability, performance, and continuous improvement of Salesforce applications.
Key Responsibilities
- Provide L1/L2 production support for Salesforce users and business stakeholders. - Troubleshoot and resolve incidents, service requests, and application issues within defined SLAs. - Support user onboarding, access management, pro...
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a Full-Time role for one of our premier client in Mexico for Salesforce Support Engineer
Role Overview
The Salesforce Support Engineer will provide application support, user assistance, and technical expertise across the Salesforce platform. The ideal candidate will possess a strong blend of Salesforce development and administration skills, along with a customer-focused approach to supporting business users and resolving technical issues. This role requires balancing support, administration, and development capabilities to ensure the stability, performance, and continuous improvement of Salesforce applications.
Key Responsibilities
- Provide L1/L2 production support for Salesforce users and business stakeholders. - Troubleshoot and resolve incidents, service requests, and application issues within defined SLAs. - Support user onboarding, access management, pro...