Found Description
Salesforce BSA/Admin
The Senior/Lead Salesforce Business Systems Analyst (BSA) is responsible for driving strategic business solutions on the Salesforce platform. This role partners with business stakeholders, product owners, architects, admins, and development teams to design scalable processes, gather and translate requirements, and ensure successful delivery of Salesforce enhancements and projects. The Senior/Lead BSA also provides thought leadership, oversees requirement quality, and mentors junior analysts.
Key Responsibilities
Business Analysis & Requirements
Engage with business stakeholders to understand goals, processes, and challenges.
Lead and facilitate requirement-gathering workshops, discovery sessions, and design discussions.
Document and translate complex business requirements into user stories, acceptance criteria, process flows, and functional specifications.
Perform gap analysis, impact analysis, and...