Found Description
About the role
Outsource Staffers, OPC is seeking an experienced and dynamic Sales Team Leader to join our growing call centre and customer service division. This is a full‑time position based in Apas, Cebu City, Cebu. As Sales Team Leader, you will be responsible for leading, motivating and developing a high‑performing sales team whilst driving revenue targets and ensuring exceptional customer service standards. This is a strategic role that sits at the heart of our operations, directly contributing to the company's growth and success in the competitive call centre and customer service industry.
Key responsibilities
- Lead, supervise and manage a team of sales representatives, ensuring they meet individual and collective performance targets
- Develop and implement effective coaching and mentoring strategies to enhance team member performance and professional development
- Monitor team productivity, call quality and customer...