Sales Team Lead - (Russian speaking)

About the Role:
We are seeking an experienced, multilingual Sales Team Lead to manage and guide a team of outbound agents in the fast-paced online casino environment. The ideal candidate is fluent in Russian. Knowledge of any additional language will be considered a strong advantage. Previous experience working with the Russian market would be beneficial. This role is best suited for someone who is performance-driven and passionate about leading teams to success in a results-focused sales setting.

Key Responsibilities:

• Lead, motivate, and manage a team of sales agents to achieve individual and team KPIs
• Monitor and evaluate daily performance, providing coaching and feedback
• Track call metrics, conversion rates, and performance reports
• Conduct regular one-on-ones, training sessions, and team meetings
• Support agents in resolving escalated customer issues
• Collab...