Found Description
Position Summary
The Sales Support Supervisor is a customer‑care role based in Singapore that supports the Customer Care Manager and the sales team in achieving team KPIs and driving business development. The role requires a proactive, friendly and efficient approach to all customer interactions and an ability to coordinate across multiple functional teams.
Key Role Responsibilities- The Sales Support Supervisor is the primary contact for customers and executes all activities efficiently, professionally and in accordance with nVent policies.
- Provides pricing, product availability and order due dates to customers and the sales team.
- Creates and administers quotations based on sales team instructions and list pricing.
- Processes orders and claims accurately using nVent order‑management tools (ERP system M3 and SFDC), focusing on local orders and exporting to APAC Southeast region customers. Tracks and traces consignments and follows u...