Found Description
Responsibilities
- Completing service qualifications and checking available options.
- Preparing accurate quotes using MS Excel and ConnectWise Sell.
- Maintaining tickets and updates in ConnectWise Manage.
- Supporting Technical Account Managers with pricing, vendor information and order updates.
- Researching client requirements, previous purchases and preferred vendors.
- Seeking competitive pricing from vendors.
- Confirming stock availability, lead times and order status.
- Placing orders and receiving stock.
- Tracking backorders and following up with vendors.
- Helping ensure quoting, ordering and invoicing details are accurate.
- Supporting provisioning admin for new services and links.
- Escalating delays or issues to the right internal teams.
- Updating internal stakeholders so everyone knows what is happening, which is a small miracle in any business.