Sales Support Officer (Mandarin Speaking)

About Our Client

The hiring company is a small-sized organization in the retail industry, offering a permanent role within its sales department. Known for its commitment to quality and customer satisfaction, the company values efficiency and teamwork to achieve its goals.

Job Description

• Handle and resolve customer inquiries and complaints in a timely and professional manner.
• Process sales orders accurately and ensure timely delivery of products.
• Maintain and update customer records in the database.
• Collaborate with the sales team to prepare reports and track sales performance.
• Coordinate with internal departments to ensure seamless order fulfillment.
• Monitor inventory levels and communicate with the team regarding stock availability.
• Assist in preparing sales presentations and marketing materials.
• Provide administrative support to the sales department as needed.