Sales Strategy & Operations Renewals Associate (Sr)

About the Role

As a member of the Sales Strategy and Operations team, you will lead cross‑functional initiatives from ideation to analysis to recommendations, driving the insights, operations, and strategy that enable Sales to run better, faster, and smarter. You will sit at the intersection of Sales and Product and help shape tools and processes that support the renewal engine.

What You’ll Do

• Conduct deep‑dive analytics: retention and cohort analysis to identify churn or expansion drivers and build predictive models to flag at‑risk accounts.
• Lead program management initiatives, owning the roadmap, milestones, and internal enablement for new programs or tool transitions.
• Engineer processes: identify bottlenecks in the customer lifecycle and design scalable workflows that reduce manual tasks for Sales and Partners.
• Work daily with Salesforce, Google Sheets and Excel, troubleshooting system issues and building future‑...