Found Description
Responsibilities
- Handling of customers complaints and issues
- Provide quotations for all service repair works
- Monitor the progress of repair/service and keep customers updated on the repair service issues
- Liaise with Service operation/technicians for all repair/customer service issues
- Liaise with suppliers for parts purchases and assist in inventory of spare parts
- Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources
- Coordinate with customers for technical issues to meet customer technical requirements
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