Found Description
Order Processing Analyst (Export) – Location: Bogotá
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. As Order Processing Analyst (Export) within our Order Management Team, you’ll play a key role in supporting the Order to Cash (O2C) service line.
Key Responsibilities
- Capture customer orders accurately and efficiently into the ERP system to meet fixed service level requirements.
- Create manual orders in the ERP via mail, mass upload or fax when needed according to business rules.
- Review and validate orders in the optical character recognition tool, update as needed and resolve issues.
- Monitor inbound and outbound customer interfaces (idocs) ensuring correct integration and investigate failures.
- Co...