Found Description
**Job Title: Sales Operations Manager**
**Location**: Remote (EST)
**Work Schedule**: Monday - Friday, 9 AM - 5 PM (EST)
**Key Responsibilities**:
- ** Customer Success and Account Management**:
- Oversee customer interactions for cafes, ensuring satisfaction and engagement.
- Manage food service account communications, both reactive and proactive.
- ** Operational Accountability**:
- Ensure excellence in Channel Development operations, including A/R and distributor POS management.
- Manage cafe operations metrics such as app inventory reviews, on-time performance tracking, and item performance analysis.
- Conduct comprehensive inventory counts, zero out pastry inventory monthly, and verify the accuracy of purchase orders and transfers.
**Skills and Qualifications**:
- ** English Proficiency**: Excellent written and verbal communication skills, with mínimal accent for clear, effective interactions.
- ** Flexibility**: Ability to wo...