Sales Operations Manager

We’re an award‑winning global outsourcer providing contact center and back office services to a range of international clients. Acquire Intelligence helps businesses unlock smarter ways of working. In this role you will play a key part in achieving individual and team targets that support company objectives while building and maintaining customer relationships.

Key Responsibilities

• Lead day‑to‑day operations for the sales program, including the initial operating model of Sales Agents, Team Leader support, and shared Reporting and Process Analyst support.
• Manage blended outbound and inbound B2C sales operations, with particular focus on outbound performance, inbound handling, lead management, and conversion outcomes.
• Oversee the accurate recording, tracking, and reporting of sales activity through Microsoft Dynamics and other approved operational reporting tools.
• Partner with Team Leaders to provide coaching, supervision, and perform...