Found Description
About the role
As a Revenue Operations Associate - Channel , you will need to have a deep understanding of AvePoint’s Channel business.
Responsibilities
- Track and monitor the scope of distributor releases each quarter.
- Compute distributor pricing for each product.
- Submit CRM SKU creation requests and request SKU codes from distributors.
- Maintain and update master price files, CMP master files, and SKU availability files.
- Integrate SKUs into managed CMP platforms.
- Communicate with vendors regarding listing updates and publishing processes.
- Respond to tickets related to misconfigurations, failed orders, and login issues using standard playbooks.
- Gather marketing content for quarterly releases and post updates in distributor Teams channels.
- Escalate non-standard or complex tickets to higher levels.
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