Found Description
Job Description
- Conduct market research to identify customer requirements, business opportunities, and potential risks, supporting the development of targeted trade lanes aligned with business plans.
- Engage with new and existing customers by arranging meetings, preparing comprehensive quotations with accurate pricing, and driving sales conversions.
- Guide the team to collect and share customer feedback from surveys and interviews to support product development and improve service quality.
- Strengthen customer relationships by directing the team on regular engagement to improve customer retention.
- Manage CRM activities—including inquiries, calls, and visit plans—to execute action plans that meet or exceed monthly sales targets.
- Share accurate and timely information with internal and external stakeholders to meet KPIs and enhance service standards and customer satisfaction.
- Build and maintain long-term partnersh...
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