Sales Manager - BPO / Call center

Sales Director – Call Center (E-commerce / Direct Sales)

Location: Thane

Work Mode: 100% On-site

Experience: 8+ Years

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Role Overview

We are looking for a dynamic and result-oriented Sales Director – Call Center to lead and scale outbound telesales operations in India. This role will be responsible for driving revenue growth, managing large sales teams, optimizing call center performance, and building a high-performing sales culture.

The ideal candidate should have strong experience in outbound telesales operations, team leadership, KPI management, coaching, and sales process optimization.

Key Responsibilitie

• sLead the daily operations of the outbound sales call center to achieve business target
• sDevelop sales processes, SOPs, and operational policie
• sDefine and track KPIs for telesales team
• sCreate effe...