Sales Incentive Specialist (Commissions Analyst)

Sales Incentive Specialist
Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!
We are seeking a detail oriented and analytical professional to join our Sales Compensation Case Operations team as a Commissions Case Analyst.
About the Role
In this opportunity as a
Sales Incentive Specialist,
you will be responsible to:
Research and resolve commissions cases accurately and within defined SLAs.
Investigate sales transactions, compensation calculations, and system outputs to determine root cause.
Clearly document findings, actions taken, and resolution outcomes in Salesforce.
Apply compensation policies and rules consistently while escalating exceptions appropriately.
Identify patterns or recurring issues across multiple cases and flag potential systemic problems.
Partner with Operations leads to improve case accuracy, c...