Sales Development Representative

About the Role

Grade Level (for internal use): 09

Key Responsibilities & Impact

Upsell & Expansion

• Conduct account analysis to identify growth areas within existing contracts.
• Track customer engagement and usage patterns to uncover scope expansion opportunities.
• Collaborate with Sales Specialists to execute targeted upsell initiatives.

Cross-Sell & Whitespace Development

• Use Salesforce and PowerBI to identify whitespace within accounts and regions.
• Qualify opportunities through strategic client outreach and needs assessment.
• Launch cross-sell campaigns to introduce new products and data solutions to existing accounts.

Pipeline Generation

• Manage inbound leads and conduct outbound campaigns to drive new business opportunities.
• Qualify prospects, schedule discovery calls, and progress leads through the pipeline.
• Use C...