Sales Development Representative

Position: Sales Development Representative

Location: Libis, Quezon City

Work setup & shift: Oniste | Shifting Schedule

Your Role

As a Sales Development Representative, you will:

• Manage high-volume outbound communication, making 300+ dials per day to warm prospects and scheduling calls for the Account Management team.
• Educate homeowners on product offerings, application processes, and pricing structures in a clear, professional manner.
• Resolve customer inquiries, concerns, and feedback via phone, email, text, and chat to ensure a seamless experience.
• Collaborate with internal stakeholders to develop workflows, SOPs, and manuals for various projects and pilot programs.
• Support team operations by filling out data dashboards, performing QA call audits, and assisting with new hire training/shadowing.

What You Need

Non-negotiables

• 2+ years of customer servic...