Sales Associate

Customer Support RepresentativeProvide world‐class service to clients' end‐users via phone, email, and chat support.ResponsibilitiesResearch and resolve issues reported by end‐users.Maintain a test lab of devices to reproduce customer issues.Keep all login credentials and passwords confidential.Document all customer interactions according to standard operating procedures.QualificationsTyping speed of at least 25 words per minute.Excellent written and oral communication skills.Ability to work independently and as part of a remote team.Adaptable and flexible, comfortable with changing processes and information.Minimum age 18 years.High school diploma or GED.Willingness to participate in a background screening.Preferred ExperienceCustomer service via phone, email, and live chat.Experience in sales, billing, collections, or technical support.BenefitsMedical, dental, vision, and life insurance for employee and dependents.Paid birthday leave.Paid time off starting at 21 days in the first ...