Sales and Service Consultant (Pofadder)

Job Description

Key Performance Areas

To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

• Takes accountability in customer engagement to identify customer’s needs.
• Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
• Performs the regulatory checks for the customer, FICA, POPI and NCR
• Aid customers in account servicing and account origination.
• Handles client serving like issuing of card, answering to client queries
• Referring matters outside the operational mandate to the team leader

People

• Adheres to principles of teamwork
• Allows to be led by the senior

Finance

• Ensure that revenue is generated by meeting the agreed sales target
• Retain customers...