Found Description
We are currently seeking a high calibre professional to join our team as a Sales and Retention Consultant.
In this role you will:
- Engage new and existing customers via non face-to-face channels on their loan and credit card needs
- Identify and recommend the best loan and cards arrangement base on customer needs
- Supported by digital journeys, to assist customer to complete the application and onboarding process
- Deliver consistent and best-in-class customer service
- Meet HSBC compliance and control standards
To be successful you will need:
- A communicator – able to communicate and express well to deliver the best experience for the customer
- Motivated and resilient! You thrive in a fast –paced and disciplined environment and you are able to achieve your goals consistently
- Empathetic and Energetic! You take the time to listen and truly understand your client’s need...