Sales and Customer Support Representative (B2c)

We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client’s for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You’ll play a key role in handling large message volumes, maintaining excellent customer service, and driving sales conversions.
The starting rate for this role is 6 USD per hour.
**Schedule**: 6 days a week (Monday-Sunday)
Rotational 8-hour shifts with overlapping coverage to ensure round-the-clock support
**Project Duration**:
- 5 weeks (with potential for extension based on performance and project needs)
**Responsibilities**:
- Manage and respond to approximately 20,000 WhatsApp messages over a five-week period
- Provide accurate information, resolve customer inquiries, and assist with product-related questions
- Engage customers in a friendly, prof...