Found Description
Responsibilities
- Answers the telephone and directs enquiries to proper person and if necessary gives knowledgeable information of availability of room and function space of the hotel.
- Co-ordinates and follows up with internal departments.
- Composes letters on behalf of the Director of Sales.
- Ensures all correspondence is filed in a methodical systematic basis.
- Attends meetings records and distributes the minutes and follows up on action items if requested by the Director of Sales.
- Maintains a database of contacts which may be required by the Sales and Marketing team.
- Use a diary or to-do list for daily assignment/task.
- Ensure that trace file is checked and action(ed) on a daily basis.
- Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest.
- Ensures all outgoing correspondence is typed proof read and distr...