SaaS Technical Support Engineer — Delightful User Help

Mercor is hiring for a Support role focusing on user interactions with their platform. This position involves troubleshooting issues users face during the application process, collaborating with the engineering team to improve the platform, and providing excellent support in a positive tone.

Ideal candidates will have experience debugging web applications, a background in SaaS environments, and familiarity with support platforms like Zendesk or Intercom. Join a fast-growing company recognized for its innovative AI solutions!