SaaS Support Specialist (Functional) | Hybrid Madrid

Lognext is seeking a Functional Support Technician for SaaS Applications to support a multinational leader in the financial sector. This role involves providing first-level support for applications like DocuSign and Apttus, managing user incidents related to permissions, and keeping documentation updated. Candidates should have 2-5 years of experience in user support and a strong understanding of ITIL processes.

The position offers a hybrid work model, with 4 days required onsite per month in Madrid, along with professional development opportunities.