SaaS Support Engineer: Data, API & System Troubleshooter

Firewood Marketing, Inc. in Mexico City is seeking a proactive Technical Support Specialist to manage customer inquiries and troubleshoot technical issues. In this role, you will collaborate with various teams to resolve issues and maintain system configurations. The ideal candidate has 3-5 years of relevant experience and excellent communication skills.

This position offers an empowering work environment that values diversity and promotes continuous learning. You will engage with a variety of technical tasks including SQL analysis and API testing.