SaaS Operations Lead | Transform & Scale

Blu Selection Recruitment Agency is seeking an Operations Manager to join a growing international SaaS company based in Barcelona with a hybrid work model. This role is critical for operational transformation and efficiency improvements.

The ideal candidate will work closely with operational teams to enhance service performance, monitor SLAs and KPIs, and identify process improvements. A strong background in SaaS and ITIL is required, as well as fluency in Spanish and English. The position offers competitive pay and development opportunities.