SaaS CX Engineer — API & Data Troubleshooter

D•Engage seeks a CX Support Specialist to troubleshoot and resolve client issues in a fast-paced SaaS environment. You will work with Account Managers, Product, and Engineering to deliver timely solutions and clear guidance on integrations and data flows.

In this role you will write SQL queries for data validation, analyze logs, and contribute to improving support processes. Strong communication and problem-solving skills are essential to help clients succeed and grow with us.