SaaS Customer Lifecycle Specialist | Onboarding & Renewals

Esusu Financial is looking for a multifaceted Account Specialist to manage the entire customer lifecycle for Standard SMB accounts in the Philippines. This role involves overseeing onboarding, ongoing requirements, and renewal processes to ensure customer satisfaction and revenue growth.

The ideal candidate will have experience in customer lifecycle management within a SaaS environment, strong project management skills, and proficiency in Salesforce. The position offers a remote-first work environment and a competitive salary.