RTS, Claims & Recovery Lead — Operations & Process Improvement

SPX Express in the Philippines is seeking a detail-oriented Logistics RTS Supervisor to manage the Return to Shipper/ Seller process and ensure timely dispatch of RTS parcels in line with SOPs and KPIs. The role requires collaboration with Claims, SOC Ops, Middle Mile, and Fleet teams, as well as capacity planning and coaching the RTS/Claims staff for continuous growth.

Candidates should have a Bachelor’s degree in Industrial/Management Engineering or related field and 2–8 years of relevant