Found Description
Must Have:
- 10+ years of experience in enterprise architecture, solution design and software delivery.
- 4+ years of experience designing and implementing enterprise Artificial Intelligence and Machine Learning solutions.
- 4+ years of experience designing conversational AI, intelligent virtual assistants, voicebots, chatbots or conversational IVR solutions.
- Experience designing and implementing AI-enabled contact centre solutions. (Conversation design with AI)
- Experience integrating AI solutions with contact centre technologies such as Amazon Connect, Genesys Cloud, NICE CXone, Cisco Contact Center or equivalent platforms.
- Experience with AI platforms and services such as Amazon Connect Customer AI Agent, Azure OpenAI, Azure AI Services, Amazon Bedrock, Amazon Lex, Google Vertex AI or similar technologies.
- Demonstrated experience leading conversational AI, AI Agent and customer experience transforma...
Ready to Apply?
Submit your application for RQ11251 - IT Artificial Intelligence (AI) Architect/Designer - Senior at Flexstaf IT
Apply Now