Found Description
RoboyoAIis a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across workflows, processes,productsand services.
Our heritage is in scaled enterprise automation; our future isApplied AI andAgenticAutomation: autonomous agents, AI engineering squads, process orchestration, data and knowledge foundations, and human-in-the-loop governance embedded deeply into how our clientsoperate.
We are not here to sell AI theatre. We are here to turn AI intoworking systems, measurableoutcomesand repeatable transformation programs.
Responsibilities and tasks for this role
- Ensure prompt ticket follow up and action for L2 issues, ensuring active work toward resolution while time counting and prompt response to stop clock when need input or action from client; ensure clear info in all tickets and knowledge base upda...