Found Description
Job Description
We are seeking a highly energised and customer-focused Rooms Division Manager to be part of our dynamic leadership team. This is a hands-on role where you'll lead the charge on driving operational excellence in our Front Office department and outsourced services, including Housekeeping and security. You'll be passionate about delivering on exceptional guest experience and continuously find ways to enhance and improve guest loyalty.
Main Functions:
- Supervise and coordinate daily operations of the Front Office and outsourced services of Housekeeping and security.
- Work collaboratively with sales and revenue departments to optimise RevPar.
- Be the gate keeper to all night audit functions to ensure the day-to-day balancing of all hotel functions incl. F&B.
- Champion HYDE brand standards of cleanliness and maintenance across our rooms and all public areas through im...