W

Rooms Controller

W Hotels

singapore, singapore, Singapore Full-time July 17, 2026

Found Description

Additional Information

Job Number

Job Category Rooms & Guest Services Operations

Location 21 Ocean Way, Singapore, Singapore, Singapore, 98374 VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Responsibilities
  • Assign room according to guest request and preferences whenever possible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in/pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room and checkout changes when possible; communicate status to appropriate staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms daily.
  • Ensure rates match market codes and document exceptions.
  • Verify and adjust billing for guests.
  • File guest paperwork or documentation.

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