Found Description
ACG_3664_JOB Our client is looking for a talented candidate to support training and coaching, including:
1. POSITION OVERVIEW
• Lead the rollout of Affluent Banking sales playbooks, products, and service standards to branch network
through structured training and coaching
• Serve as the primary capability builder for branch Relationship Managers (RMs) supporting key initiatives:
RM Sales Toolkit deployment and RM Hub launch
• Translate consulting partner methodology and program playbooks into practical, field-ready training
materials for Vietnamese banking context
• Drive RM behavior change and elevate service quality to Affluent banking standards across pilot and scale-
up branches
2. KEY RESPONSIBILITIES
Training Program Design; Delivery
• Design comprehensive training curriculum covering Affluent products, customer personas, advisory skills,
and service standards
• Develop training materials: product fact sheets, sales scripts...
1. POSITION OVERVIEW
• Lead the rollout of Affluent Banking sales playbooks, products, and service standards to branch network
through structured training and coaching
• Serve as the primary capability builder for branch Relationship Managers (RMs) supporting key initiatives:
RM Sales Toolkit deployment and RM Hub launch
• Translate consulting partner methodology and program playbooks into practical, field-ready training
materials for Vietnamese banking context
• Drive RM behavior change and elevate service quality to Affluent banking standards across pilot and scale-
up branches
2. KEY RESPONSIBILITIES
Training Program Design; Delivery
• Design comprehensive training curriculum covering Affluent products, customer personas, advisory skills,
and service standards
• Develop training materials: product fact sheets, sales scripts...