Risk Controls Analyst I

Responsibilities

Proactively identify cardholder fraud and high risk merchant processing by reviewing specialized reporting.

Review, track and action Card Brand alerts on high risk activity & report activity to card associations promptly. Liaise with internal and external software vendors to mitigate & resolve card testing events on all GP portfolios.

• Review to approve or decline merchant's requests to update High Risk bank accounts and to evaluate and confirm validity of customer documents through research and use of Social Media Intelligence (SOCMINT).
• Review, approve or decline merchant requests to adjust credit card /ACH product control settings.
• Maintain or exceed established service level agreements and guidelines for timely resolution of queued
• Identify industry trends in fraud and make recommendations in refining controls and mitigating risk.
• Validate suspicious transactions by contacting merchants and obtain...