Found Description
-Job description**Role purpose**
- Coordinate and manage projects related to the credit card lifecycle (acquisition, usage, renewal, retention)
- Support the execution of larger-scale initiatives, including digital enhancements, engagement campaigns, and risk process improvements
- Implement company policies and contribute to the achievement of functional and regulatory objectives.
- Monitor the quality and efficiency of task and services, ensuring regular process reviews and controls are in place.
- Identify and escalate issues that impact product performances, operational risk, or customers experience.
- Communicate technical or sensitive information effectively across various levels of stakeholders
- Adhere to established policies and procedures within the team and broader organization
- Support change management initiatives related to credit card products and escalate any risk or concerns as needed.
**Main activities**
- Analyse key performance indicat...
- Coordinate and manage projects related to the credit card lifecycle (acquisition, usage, renewal, retention)
- Support the execution of larger-scale initiatives, including digital enhancements, engagement campaigns, and risk process improvements
- Implement company policies and contribute to the achievement of functional and regulatory objectives.
- Monitor the quality and efficiency of task and services, ensuring regular process reviews and controls are in place.
- Identify and escalate issues that impact product performances, operational risk, or customers experience.
- Communicate technical or sensitive information effectively across various levels of stakeholders
- Adhere to established policies and procedures within the team and broader organization
- Support change management initiatives related to credit card products and escalate any risk or concerns as needed.
**Main activities**
- Analyse key performance indicat...