Richmond Hill Customer Care Specialist

Step into the role of Customer Care Specialist at SICK in Richmond Hill, Ontario, from 8am to 5pm daily. Leverage your skills to provide extraordinary customer support across various inquiries and service channels.
This position focuses on operational support for customers, distributor relationships, and sales representatives. You will excel in a collaborative environment while managing a high volume of customer interactions efficiently. Familiarity with SICK’s processes and commitment to quality service will be your keys to success.
Key Responsibilities:
• Answer inquiries and provide timely updates
• Document customer interactions and account information
• Assist in managing daily transactional requests
• Build trust with customers and internal teams
• Recommend enhancements for customer experiences
Requirements:
• Minimum two years in a customer service field
• Two or more years of relevant college education
• Proficiency in Microsoft Office applicat...